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California Sets 15-Minute Window for AI Customer Service Handoffs

California has placed a 15-minute clock on AI customer service handoffs. The policy requires customer-support transitions involving AI to occur within the specified window, adding a new operational constraint for companies using automated service systems. The rule highlights a broader shift in AI governance from general principles toward

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Google Opens Gemini and Search to More Third-Party Apps

Google is opening parts of Gemini and Search to services built by other businesses through a new developer platform. Companies will be able to bring their offerings into Google’s AI experiences, giving users another way to discover and use their services. The initiative reflects a broader shift toward agentic

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New York signs child-safety rules for AI chatbots and connected baby monitors

New York’s governor has signed legislation focused on child safety in AI chatbots. The law adds regulatory oversight to a category of AI-powered conversational tools, although the provided report does not specify its requirements or implementation details. A separate law signed in connection with the chatbot measure aims

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Nvidia releases open speech-to-text model for recorded audio

Nvidia has released a free, open speech-to-text model capable of transcribing recordings in up to 40 languages. The model is designed for prerecorded audio rather than live streams. That makes it potentially useful for workflows such as meeting and medical transcription, where recordings can be processed after the

NVIDIA Introduces Promptable Multilingual Transcription Models

NVIDIA has introduced two models for multilingual transcription: Nemotron 3.5 Transcribe and Granary v2. According to the announcement, both are designed to support promptable and adaptable transcription workflows. The release points to a broader effort to make speech-recognition systems more flexible across languages and tasks. By allowing users

New York Signs Laws Targeting AI Chats for Children and Hackable Baby Monitors

New York Gov. Kathy Hochul has signed legislation addressing two areas of concern in technology aimed at children and families. The laws regulate AI-powered chatbots used by children and add oversight for connected baby monitors that may be vulnerable to hacking. Together, the measures represent a policy response to

Oracle Adds Google TPUs to OCI for Enterprise AI

Oracle Cloud Infrastructure (OCI) has added Google TPUs to its enterprise AI computing offerings. The expansion gives customers more choice in the hardware they can use for AI workloads through Oracle's cloud platform. By making Google-designed TPUs available in OCI, Oracle is broadening its infrastructure portfolio beyond